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Public Libraries Survey

A guide to completing the Public Libraries Survey (PLS)

Changes for FY2023

Programs and Program Attendance

Questions 600 - Total Number of Synchronous Library Programs (601 + 602 + 603 + 604 + 605), and 609 - Total by Format (606 + 607 + 608) should equal each other. A difference may trigger an Edit Check.

Likewise, Questions 610 - Total Attendance at Synchronous Programs (611 + 612 + 613 + 614 + 615), and 619 - Total Attendance by Format (616 + 617 + 618) should equal each other. A difference may trigger an Edit Check.

Hybrid programs - programs that have both an in-person and live virtual component must be counted only once, as synchronous in-person (onsite or offsite) programs. Combine in-person and virtual attendee counts within each target age group, and also separate them by format for data elements 616/617 and 618.

  • Example: A hybrid program targeted to children ages 6-11 is held on library grounds, and also streamed live on Facebook. There are 10 in-person attendees, and 5 virtual attendees. Count one program for data elements 602 and 606; count 15 attendees for data element 612; count 10 attendees for data element 616; count 5 attendees for data element 618.

For information regarding how to track virtual programs, please see the *NEW* Virtual Programming Tracking Guidelines document.

Reminder: Question #630 - Total Views of Asynchronous Program Presentations has been changed from "Within 7 Days" to "Within 30 Days."  You can use the Programming Tracking Sheet to help with recording programs.

FAQ

Q: Can we count Take and Make kits for programming since there is staff involvement?

A:  According to the IMLS definition of a library program these Take and Make kits would not count as a program. Officially the definition states: "Exclude passive or self-directed activities that do not occur at a scheduled time." If you have a scheduled program that introduces the kits and explains when and where they will be available, that would count as a program. If you record that information as a video, that video would count as one program and the views would count toward "attendance". The kits themselves and how many you distribute do not count toward your program numbers.

Question Details - Section 6a: Library Programs

Library Programs

Question Number Question Title Question Explanation
600 Total Number of Synchronous Program Sessions

601 + 602 + 603 + 604 + 605.

A synchronous (live) program session is any planned event which introduces the group attending to library services or which provides information to participants. Program sessions may cover use of the library, library services, or library tours. Program sessions may also provide cultural, recreational, or educational information. Examples of these types of program sessions include, but are not limited to, film showings, lectures, story hours, literacy programs, citizenship classes, and book discussions.

INCLUDE:

  • All program sessions, whether held on-site or off-site, that are sponsored or co-sponsored by the library. For a program session to be sponsored or co-sponsored by the library, the library must contribute financial resources or library staff time toward the program session. For a program session that is part of a larger community event (such as a farmer's market or festival), it is not necessary for the library to also sponsor or organize the larger event.
  • Both on-site and off-site program sessions. For example, include a story time at a farmer's market or a presentation to a school group about library resources conducted at a school.
  • Live-streamed virtual (synchronous) program sessions that are sponsored or co-sponsored by the library.
  • Program sessions with attendance of zero or one if they were intended for a group.

EXCLUDE:

  • Program sessions sponsored by other groups that use library facilities. For example, DO NOT include a group hosting a speaker or holding a discussion in a meeting room without facilitation from library staff.
  • Offsite outreach efforts that do not otherwise meet the definition of a program session. For example, do not include having a library card signup booth at a farmer's market.
  • Recorded (asynchronous) presentations of program content; these should be counted in Total Number of Asynchronous Program Presentations.
  • Programming that is shared on the library's website or social media that is not sponsored or co-sponsored by the library. For example, DO NOT include sharing a video from an author's website of him or her reading a book.
  • Activities delivered on a one-to-one basis, rather than to a group, such as one-to-one literacy tutoring, services to homebound, homework assistance, mentoring activities, etc.
  • Passive or self-directed activities that do not occur at a scheduled time. For example, DO NOT include leaving an art project or puzzle on a table for participants to complete.

Count all programs, whether held on- or off-site, that are sponsored or co-sponsored by the library. Exclude programs sponsored by other groups that use library facilities. If programs are offered as a series, count each program in the series. For example, a film series offered once a week for eight weeks should be counted as eight programs.

Note: Exclude library activities delivered on a one-to- one basis, rather than to a group, such as one-to-one literacy tutoring, services to homebound, resume writing assistance, homework assistance, and mentoring activities. If a program is scheduled in advance, but serves customers sequentially rather than as a group, the program may be counted. If the session develops spontaneously with a customer and a library employee, then it should be counted as a reference transaction. If the session involves a non- library instructor and an individual receiving private instruction, do not count it. Example: If your library holds tax-help sessions every Saturday in March and people sign-up for one-hour sessions all day long, on any given Saturday the Tax Help would count as one program with X number of participants. If a customer asks a librarian for tax help and the librarian provides it either immediately or at a later time it counts as a reference transaction. If a CPA brings her client to the library to do her taxes with her, it doesn't count as either.

601 Number of Synchronous Program Sessions Targeted at Children Ages 0-5 A program session targeted at children ages 0-5 is any planned event for which the primary audience is infants, toddlers, or preschool-age children. Examples of these types of program sessions include, but are not limited to, story hours, every child ready to read programs, musical or sing-along events, and puppet shows. Include program sessions aimed at children ages 0-5 even if adult caregivers also attend. Each program session should only be counted in one age category based on its primary target audience.
602 Number of Synchronous Program Sessions Targeted at Children Ages 6-11 A program session targeted at children ages 6-11 is any planned event for which the primary audience is elementary-school-age children. Examples of these types of program sessions include, but are not limited to, story hours, science events, crafting classes, and summer reading events. Include program sessions aimed at children ages 6-11 even if adult caregivers also attend with the children. Each program session should only be counted in one age category based on its primary target audience.
603 Number of Synchronous Program Sessions Targeted at Young Adults Ages 12-18 A young adult program session is any planned event for which the primary audience is young adults ages 12 to 18 years. Examples of these types of program sessions include, but are not limited to, book clubs, college prep programs, teen tech or gaming clubs, and summer reading events. Each program session should only be counted in one age category based on its primary target audience.
604 Number of Synchronous Program Sessions Targeted at Adults Age 19 or Older

An adult program session is any planned event for which the primary audience is adults age 19 or older. Examples of these types of program sessions include, but are not limited to, book discussions, citizenship classes, and lectures. Each program session should only be counted in one age category based on its primary target audience.

605 Number of Synchronous General Interest Program Sessions

A general interest program session is any planned event that is appropriate for any age group or multiple age groups. Include all-age, all-library, family, and intergenerational program sessions. Examples of these types of program sessions include, but are not limited to, family game nights, holiday events, storytelling programs, or chess clubs. Include all programs here that do not fit into the other age category elements.

Each program session should only be counted in one age category based on its primary target audience; do not include program sessions here that have already been counted in earlier age category elements. Avoid including program sessions that are targeted at more than one non-adult age category (and are not targeted at adults); these should be counted in the child or young adult age category that best represents the target audience.
606 Number of Synchronous In-Person Onsite Program Sessions

An in-person onsite program session is any planned event that includes an in-person attendance option and takes place at library facilities. Examples include, but are not limited to, a job skills class in the library or a nature program on the library grounds.

Regardless of the number of formats in which a program session is offered, each program session should only be counted once and in one format category. Include in-person program sessions that also have a virtual attendance option and count them as a single program session.
607 Number of Synchronous In-Person Offsite Program Sessions

An in-person offsite program session is any planned event that includes an in-person attendance option and takes place somewhere other than the library or the library grounds. Examples include, but are not limited to, facilitating a book club at a local nursing home, hosting a story time at a local farmer's market, or visiting a school to present about library services.

Regardless of the number of formats in which a program session is offered, each program session should only be counted once and in one format category. Include in-person program sessions that also have a virtual attendance option and count them as a single program session.
608 Number of Synchronous Virtual Program Sessions

A synchronous (live) virtual program session is any planned event that is streamed virtually and can be viewed live as it progresses (i.e., live-streaming).

Regardless of the number of formats in which a program session is offered, each program session should only be counted once and in one format category. Include virtual program sessions that are also recorded. Include program sessions hosted on Facebook Premiere that are facilitated by a staff member. Count virtual program sessions at the administrative entity level; do not duplicate numbers at each branch. Exclude program sessions that also have an in-person component; these should be counted under Number Synchronous In-Person Onsite Program Sessions or Number of Synchronous In-Person Offsite Program Sessions (data elements 606 or 607).
609 Total by Format 606 + 607 + 608
610 Total Attendance at Synchronous Programs

611 + 612 + 613 + 614 + 615.

This is a total count of the audience at all program sessions during the reporting period. See the Synchronous Program Sessions definition for more detail about what counts as a program session.

  • Include all attendees regardless of age (e.g., count all adult attendees of children's programs in children's program attendance).
  • For program sessions with both in-person and virtual attendance, combine attendee counts across formats or platforms within each target age group.
611 Attendance at Synchronous Programs Targeted at Children Ages 0-5 The count of the audience at all program sessions for which the primary audience is children ages 0 to 5 years. Please count all attendees of these program sessions regardless of age.
612 Attendance at Synchronous Programs Targeted at Children Ages    6-11 The count of the audience at all program sessions for which the primary audience is children ages 6 to 11 years. Please count all attendees of these program sessions regardless of age.
613 Attendance at Synchronous Programs Targeted at Young Adults Ages 12-18 The count of the audience at all program sessions for which the primary audience is young adults ages 12 to 18 years. Please count all attendees of these program sessions regardless of age.
614 Attendance at Synchronous Programs Targeted at Adults Age 19 or Older The count of the audience at all program sessions for which the primary audience is adults age 19 or older. Please count all attendees of these program sessions regardless of age.
615 Attendance at Synchronous General Interest Programs The count of the audience at program sessions that are appropriate for any age group or multiple age groups. Please count all attendees of these program sessions regardless of age.
616 Synchronous In-Person Onsite Program Attendance

The count of in-person attendance at program sessions that take place at library facilities.

Regardless of the number of formats in which a program session is offered, each attendee should only be counted once. Each attendee should be counted in the format category in which they attended the program session.

For in-person onsite programs that also have a virtual component, exclude virtual attendance; this should be counted under Synchronous Virtual Program Attendance (data element 618).
617 Synchronous In-Person Offsite Program Attendance

The count of in-person attendance at program sessions that take place somewhere other than the library. Regardless of the number of formats in which a program session is offered, each attendee should only be counted once. Each attendee should be counted in the format category in which they attended the program session.

For in-person offsite programs that also have a virtual component, exclude virtual attendance; this should be counted under Synchronous Virtual Program Attendance (data element 618).
618 Synchronous Virtual Program Attendance

The count of live attendance at virtual program sessions. Regardless of the number of formats in which a program session is offered, each attendee or view should only be counted once. Each attendee should be counted in the format category in which they attended or viewed the program session. Count each participant device connected to a virtual program as a single attendee. For program sessions hosted on Facebook Live, YouTube Live, or similar platforms, count peak concurrent viewers. For those hosted on videoconferencing platforms, count the maximum number of non-staff participants during the session.

For virtual program sessions that are also recorded for later, on-demand, asynchronous viewing, exclude views that occur after the session has ended; these should be counted under Total Views of Asynchronous Program Presentations (data element 630). For program sessions that also have an in- person component, exclude in-person attendance; this should be counted under Synchronous In-Person Onsite Program Attendance or Synchronous In- Person Offsite Program Attendance (data elements 616 or 617).
619 Total Attendance by Format 616 + 617 + 618
620

Total Number of Asynchronous Program Presentations

An asynchronous program presentation is any recording of program content that cannot be viewed live as it unfolds (i.e., on-demand streaming). Only include program presentations posted during the reporting period. Regardless of the number of platforms on which a presentation is posted, count each unique presentation only once. Include program sessions hosted on Facebook Premiere that are not facilitated by a staff member. Count asynchronous program presentations at the administrative entity level; do not duplicate numbers at each branch.

Include recordings of synchronous program sessions that were available for asynchronous viewing after the session ended.
630 Total Views of Asynchronous Program Presentations within 30 Days The count of views of asynchronous program presentations for a period of thirty (30) days after the presentation was posted, even if that period extends beyond the survey reporting period (or fiscal year). For program presentations made available via Facebook, count unique 1-minute views of each video. For those made available via other platforms, count unique views of each video. For program presentations that are recordings of synchronous virtual program sessions, exclude synchronous attendance; these should be counted under Synchronous In-Person Onsite Program Attendance, Synchronous In-Person Offsite Program Attendance, or Synchronous Virtual Program Attendance (data elements 616, 617, or 618).

 

This project was made possible in part by the Institute of Museum and Library Services.
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